Handling in day-to-day business
Display none
Orders
B2B store and TC.net (information portal)
Order conveniently through our B2B shop and stay informed on our partner portal.
https://b2b-eu.tamaracomolli.net | You can order all TAMARA COMOLLI products online in our B2B shop. Apply for your access to the B2B
shop and TC.net at www.tamaracomolli.net
tamaracomolli.net | Digital download center for product data and marketing materials.
Alternatively, you can submit your order or product inquiry in writing via email to our order processing: order@tamaracomolli.com. Upon
receipt of your order, you will receive an order confirmation with the delivery date specified by us. Please check this carefully for accuracy,
as our production begins afterward, and the order cannot be stopped.
Contact details & order processing
Your contact persons is Jennifer Matena
E-Mail order@tamaracomolli.com
Telephone +49 89 95 45 36 810
Telephone availability:
Monday – Thursday: | 09:00 AM to 05:00 PM |
Friday: | 09:00 AM to 03:00 PM |
Selection requests
After consultation with the respective sales representative, selections are generally possible. However, we kindly ask you to return the
products within 7 working days with the provided packaging to the following address:
TAMARA COMOLLI Fine Jewelry GmbH. Ridlerstraße 57, 80339 München
or report the selection as “sold” to our order processing team so that we can issue an invoice. Unfortunately, our COLLECTIBLES, MIKADO
Flamenco pendants, MIKADO Bouquet pendants, INDIA bracelets with turquoise and coral, as well as wood and leather, cannot be sent as
selections. Items under €4,990 are also excluded. Please note that a margin of 2.0 will be charged for sales from selections. Furthermore, we
ask you to return the selection in an intact condition; otherwise, we may have to invoice you for refurbishment costs.
Repairs, ring size adjustments & complaints
Your contact person is Petra Hampel
E-Mail repair@tamaracomolli.com
Telephone +49 89 95 45 36 831
For each request, you will receive a cost estimate. Please confirm this in writing so that the repair can commence. Please note that
custom-made items of any kind cannot be returned.
Supply of Marketing Materials
Your contact person is Sophia Schmidt
E-Mail marketing@tamaracomolli.com
Please be aware that marketing materials will be invoiced through WKZ.
Shipping
Your contact person is Zeljka Vukosic
E-Mail shipping@tamaracomolli.com
Telephone +49 89 95 45 36 910
Marketing-Support, Ads, House Catalogs & Events
Are you planning advertisements or other marketing activities? We would be happy to assist you in planning your projects. Please contact
Sophia Schmidt at sophia.schmidt@tamaracomolli.com and fill out the respective form. Our marketing department will gladly handle the
coordination. Please note that we require approximately 2 weeks for layout and implementation, and there may be price adjustments.
Advertising subsidy
Your contact persons is Anne Tomicic
E-Mail anne.tomicic@tamaracomolli.com
Telephone +49 89 95 45 36 814
Your co-op allowance will be coordinated with the Wholesale Coordinator Manager. TAMARA COMOLLI supports you with up to 5% of your
previous year’s purchase volume. A prerequisite is a pre-signed contract for each desired marketing activity planned for the following fiscal
year. TAMARA COMOLLI covers up to a maximum of 50% of the net costs. The costs are shared on a 50/50 basis – if an advertisement costs
€6k, Tamara Comolli will cover €3k.
IMPORTANT: All advertising materials and activities must be submitted for approval before costs can be reimbursed.
When invoicing, please use the following billing address:
TAMARA COMOLLI Fine Jewelry GmbH. Ridlerstraße 57, 80339 München.
Please adhere to our guidelines in the supplier letter and invoice according to paragraph 14, paragraph 4, by providing a service description.
Additionally, we require cost documentation and, if applicable, a corresponding specimen copy. These should be sent as a consolidated PDF
to invoice@tamaracomolli.com.
TAMARA COMOLLI Account Manager
Your responsible TAMARA COMOLLI Account Manager will be happy to assist you at any time.
Katja Bärenwald
kb@tamaracomolli.com
+49 170 762 24 47
Katja von Wilke
kwi@tamaracomolli.com
+49 171 761 42 80
Oliver Jansen
oliver.jansen@tamaracomolli.com
+49 151 461 310 74
Ashok Patel
ashok.patel@tamaracomolli.com
+1 772 775 4358
Wolfgang Möckel
kwm@tamaracomolli.com
+1 786 351 8111